About Us Mad Casino UK
Table of contents
Madcasino is an online casino operated by Softon Ltd under an offshore online gaming licence, with a lobby of more than 2,000 slots and live games. The brand runs in the browser of a phone, tablet or laptop, and Madcasino works with studios such as Pragmatic Play, Hacksaw Gaming and Microgaming.
Operator And Licence
Softon Ltd is named as the operator of Madcasino on public information pages. The brand works under an offshore online gaming licence, which positions it as an international product rather than a domestic one.
Complaints start with the support route of the casino itself, and Mad Casino keeps the written thread as the record of the exchange.
| Fact | Value |
|---|---|
| Operator | Softon Ltd |
| Licence | Offshore online gaming licence |
| Catalogue | More than 2,000 slots and live games |
| Studios | Pragmatic Play, Hacksaw Gaming, Wazdan, Microgaming |
| Welcome offer | Matched deposits, 30x wagering on the bonus amount |
| Payment families | Cards, wallets, bank transfer, Paysafecard, crypto |
| Card payouts | 1 to 3 days |
| Support | Live chat and e-mail |
Catalogue And Studio Names
The slot supplier list of Madcasino includes Pragmatic Play, Hacksaw Gaming, Wazdan, Rubyplay, Microgaming, Blueprint Gaming, Mascot Gaming, Habanero and Platipus. Live tables come from Pragmatic Play Live, Vivo Gaming and 7Mojos, and a sportsbook adds football, tennis and eSports markets.
- Slot formats include classic, video, Megaways and cluster-pay games.
- Live shelves hold roulette variants, unlimited-seat blackjack, baccarat and game shows.
- Table games and instant-win titles complete the lobby.
Welcome Offer And Reload Promotions
The opening offer is a matched deposit bonus spread over the first several deposits, with 30x wagering counted on the bonus amount only. A sports welcome offer has its own 15x condition and minimum odds of 2.0, and reload bonuses run on selected weekdays.
Bonus funds sit apart from the cash balance at Madcasino, and winnings from them stay locked until the requirement is met. A maximum stake per spin applies while the bonus is active, and reload offers carry conditions of their own.
Payment Families And Payout Pace
Visa, Mastercard, Skrill, Neteller, bank transfer, Paysafecard and cryptocurrency serve the cashier at Madcasino. Card payouts take one to three days, and wallet payouts arrive within about a day of approval.
Identity documents are checked before the first withdrawal, and one public source gives 48 hours as the deadline for submitting them. Bank transfers follow the clearing calendar of the receiving bank, and crypto payouts wait for network confirmation once approval is given.
Browser Access And Support Desk
No app exists, and the browser serves every device. A home-screen shortcut gives one-tap access on a phone. Live chat and e-mail form the support desk, with e-mail replies typically issued within one business day.
Two-factor authentication is optional, and limits on deposits and losses, session-time alerts and self-exclusion are reached from the account settings. The Mad Casino login uses an e-mail address and a password.
Summary Of The Operator Profile
An operator named Softon Ltd, an offshore licence, more than 2,000 titles, five payment families and two support channels describe the profile of Madcasino.